Support
We're here to help! CozyLounge is currently in development and will be launching soon.
Get in Touch
Have questions or need assistance? We'd love to hear from you.
Email Support
support@cozylounge.tvResponse Time
Usually within 48 hours
App in Development
CozyLounge is currently in active development and will be launching soon on Google Play. Join our waitlist to be notified when we go live!
Join WaitlistFrequently Asked Questions
What devices are supported?
CozyLounge is designed for the entire Android ecosystem:
- Android Phones: Any phone running Android 8.0 (Oreo) or higher
- Android Tablets: Optimized tablet interface for larger screens
- Google TV: Native support for Google TV devices
- Android TV: Works on all Android TV boxes and smart TVs
What are the pricing tiers?
FREE Plan (£0)
- RealDebrid streaming
- TMDB browse and search
- Local watch history
BASIC Plan (£1/month)
- Everything in Free
- IPTV support
- Electronic Program Guide (EPG) for live TV
PRO Plan (£2.99/month)
- Everything in Basic
- Cloud sync across all devices
- Multi-profile support
- Unlimited favorites and playlists
All subscriptions are managed through Google Play Billing and can be cancelled anytime.
What is RealDebrid?
RealDebrid is a premium multi-hoster and unrestricted downloader that converts torrents into instant, high-speed streams. It acts as a bridge between torrent files and direct streaming.
Key benefits:
- Instant streaming without waiting for downloads
- High-speed, reliable streams
- No need to maintain a torrent client
- Access to cached torrents for instant playback
You'll need an active RealDebrid subscription (separate from CozyLounge) to use streaming features. Visit real-debrid.com to learn more.
What IPTV providers are supported?
CozyLounge supports any IPTV provider that offers M3U playlist or Xtream Codes API access. This includes most major IPTV services.
Supported formats:
- M3U/M3U8 playlists (URL or file)
- Xtream Codes API (username/password/server)
- EPG (Electronic Program Guide) via URL or file
Note: You must provide your own legal IPTV subscription. CozyLounge does not provide or sell IPTV services.
When will CozyLounge launch?
We're working hard to bring CozyLounge to Google Play as soon as possible. The app is in active development and we're adding the finishing touches.
Join our waitlist to be among the first to know when we launch. We'll send you an email notification as soon as the app is available on Google Play.
Join the waitlist →How does cloud sync work? (Pro)
With the Pro plan, your watch history, favorites, and app settings are automatically synced across all your devices using secure cloud storage.
What's synced:
- Watch history and resume points
- Favorites and playlists
- App settings and preferences
- Multiple user profiles
Start watching on your phone, continue on your tablet, and finish on your Google TV - seamlessly.
Is my data secure?
Yes. We take your privacy and security seriously:
- All credentials (RealDebrid tokens, IPTV passwords) are encrypted using industry-standard encryption
- Data is transmitted over secure HTTPS/TLS connections
- Cloud data (Pro plan) is encrypted both in transit and at rest
- We never share your data with third parties
- GDPR compliant with full user rights (access, deletion, export)
Read our Privacy Policy for complete details.
Can I cancel my subscription anytime?
Yes! Subscriptions are managed through Google Play and can be cancelled at any time. There are no long-term commitments or cancellation fees.
To cancel:
- Open the Google Play Store app
- Tap Menu → Subscriptions
- Select CozyLounge
- Tap "Cancel subscription"
You'll retain access to paid features until the end of your current billing period.
Does CozyLounge provide content?
No. CozyLounge is a client application that helps you organize and access content from services you already subscribe to.
Important: CozyLounge does NOT:
- Provide, host, or distribute any content
- Include RealDebrid or IPTV subscriptions
- Endorse or facilitate piracy
You must provide your own legal subscriptions to RealDebrid and/or IPTV services.
Still Have Questions?
Can't find what you're looking for? We're happy to help! Reach out to our support team.
Contact Support